Privacy Policy for SurterreTube.com

Last Updated: August 19, 2025

SurterreTube.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website SurterreTube.com (the "Site") or use our video streaming services (the "Services"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.

1. Information We Collect

We may collect the following types of information when you use our Site or Services:

Personal Information

• Account Information: When you create an account, we may collect your name, email address, username, password, and other information you provide.
• Payment Information: If you purchase a subscription or other services, we collect payment details (e.g., credit card information) through our third-party payment processors. We do not store your complete payment information.
• User Content: Videos, comments, or other content you upload or post to our Services.
• Contact Information: If you contact us for support or inquiries, we may collect your name, email address, and any information you provide in your message.

Non-Personal Information

• Usage Data: Information about your interactions with the Site, such as pages visited, videos watched, time spent on the Site, and search queries.
• Device Information: Details about the device you use to access our Services, including IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activity on the Site, personalize content, and improve our Services. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

• Provide, operate, and maintain our Site and Services.
• Process payments and manage subscriptions.
• Personalize your experience, such as recommending videos based on your viewing history.
• Communicate with you (service updates, promotional offers if you opt in, responses to inquiries).
• Analyze usage trends to improve our Site and Services.
• Detect, prevent, and address technical issues, fraud, or security threats.
• Comply with legal obligations or enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following cases:

• Service Providers: With third-party vendors (e.g., payment processors, hosting providers, analytics) that help operate the Site and Services. They are contractually obligated to protect your information.
• Legal Requirements: If required by law (e.g., subpoena, court order, or other legal process).
• Business Transfers: In a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• With Your Consent: When you explicitly consent to such sharing.

4. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications via the link in our emails or by contacting us.
• Cookies: Manage cookie preferences via your browser settings.

To exercise these rights, please contact us at helpdesk@surterreproperties.com. We will respond in accordance with applicable laws.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. For example, account information is retained while your account is active and for a reasonable period thereafter unless you request deletion.

7. Third-Party Links

Our Site or Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies before providing any personal information.

8. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our servers or service providers are located. We take steps to ensure such transfers comply with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our Site or by sending you an email. Your continued use of the Site or Services after such changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: